Google Forms Zap for Viable

Creating a Zap that connects Google Forms to Viable


Setting up the Trigger


Setting up the Action

Creating a Zap that connects Google Forms to Viable

You can analyze customer feedback collected via Google Forms by connecting Google Forms to Viable via Zapier.

After you've set up your Zapier account to connect with Viable:

  • Click Make a Zap
  • Name your Zap


Setting up the Trigger

  • Choose Google Forms as the trigger >> app event
  • Then choose New Response in Spreadsheet (or New Response or Updated Response in Spreadsheet if you'd like to analyze updated responses too) as the trigger event

  • Click Continue and then sign into your Google Forms account

  • Choose your Google Forms account and click Continue
  • Under Set up trigger, select the spreadsheet, worksheet, and trigger column you'd like to analyze. Click Continue.

  • Test your trigger


Setting up the Action

  • Select Viable as the Action app
  • Sign into your Viable account with your API Key (open a separate tab, sign into Viable, go to Admin, then the Integrations tab. The API Key is at the bottom).
  • Then select Ingest Datapoint as the action event
  • Choose Viable as the account

Under Set up action choose the fields you want to analyze. We recommend you set up a separate Zap for each free text question/response you want to analyze. (We do not recommend setting up a Zap for multiple choice or single choice questions.) Sending all questions via a single Zap will likely result in more generic answer results in Viable.

  • For Text, choose the corresponding free text question/answer you want to analyze
  • For Created at, choose Timestamp
  • For End user email, choose the email address field (in this example, it's Work email). If none, enter Anonymous.

  • Click Continue
  • Test the action

You should be ready to turn on the Zap.


Viable Team

Viable Team

Staff

Last Updated: 03/08/21

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