SurveyMonkey Zap for Viable

Creating a Zap that connects SurveyMonkey to Viable


Setting up the Trigger


Setting up the Action

Creating a Zap that connects SurveyMonkey to Viable

You can analyze customer survey responses from SurveyMonkey by connecting SurveyMonkey to Viable via Zapier.

After you've set up your Zapier account to connect with Viable:

  • Click Make a Zap
  • Name your Zap


Setting up the Trigger

  • Choose SurveyMonkey as the trigger >> app event
  • Then choose New Response Notifications with Answers as the trigger event. Note, this capability is available only for SurveyMonkey annual paid users.

  • Click Continue and then sign into your SurveyMonkey account

  • Choose your SurveyMonkey account and click Continue
  • Under Set up trigger, select what you'd like to analyze. Click Continue.

  • Test your trigger


Setting up the Action

  • Select Viable as the Action app
  • Sign into your Viable account with your API Key (open a separate tab, sign into Viable, go to Admin, then the Integrations tab. The API Key is at the bottom).
  • Then select Ingest Datapoint as the action event
  • Choose Viable as the account

Under Set up action choose the fields you want to analyze. We recommend you set up a separate Zap for each free text question/response. (We do not recommend setting up a Zap for multiple choice or single choice questions.) Sending all questions via a single Zap will likely result in more generic answers in Viable.

  • For Text, choose the survey response free text field you want to analyze
  • For Created at, choose the timestamp or submission date/time field
  • For End user email, choose the email address field. If none, enter Anonymous.

  • Click Continue
  • Test the action

You should be ready to turn on the Zap


Viable Team

Viable Team

Staff

Last Updated: 03/08/21

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