Overview of your Viable Workspace

Once you’re set up, you’ll see a main menu on the left side of the screen with the following sections:

Feedback
Trends
Activity
Profile (see below)
Admin (see below)

Feedback and Trends are the different views of the customer feedback data that comes from all your integrated apps. The data is sorted and tagged at the point it's ingested so you can immediately start conducting analysis by selecting one of these views.

Activity is where you see previous questions asked by you or a colleague, along with the answer provided.

Profile is where you will manage your name, password, and email.

Admin is where you’ll see your company name, plan/billing details, and the customer feedback apps you’ve integrated. If you’re the admin user for your organization, you can integrate additional apps from here.

Viable Team

Viable Team

Staff

Last Updated: 12/02/20

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