Customer Service, Marketing, and Product often have different ideas about customer needs. Definitive answers are an @ away, meaning you spend less time debating, and more time aligning.
We're not kidding. Ask any question—our AI will find all the relevant customer feedback and summarize it into actionable insights. Instantly identify top customer issues, validate product roadmaps, find ideas for campaigns, and prep for customer calls.
Feedback is spread across multiple channels, in multiple formats. Assembling it all to get the whole story is a job in itself. With Viable, the job is done. Your data’s all connected, with a super-smart AI to answer all your questions.
EXPLORE INTEGRATIONS
Our powerful language model handles the hardest things about qualitative data—structuring it. It saves hours (if not days). Customer support teams can stop manually sorting and tagging.
Everything from “how do people feel about baking?” to “how many people mentioned sourdough?” You could even ask questions that aren’t about baking.
Ask any question you have about your customers and we'll get you the best answer in seconds, backed up by real customer feedback. Spend more time understanding customers and building better products.
