It used to take hours to find insights in customer feedback.
Now it takes seconds.
Immediately find the answers in your help desk, customer survey, and live chat data. Powered by GPT-3, the world’s most advanced language model.
Immediately find the answers in your help desk, customer survey, and live chat data. Powered by GPT-3, the world’s most advanced language model.
Watch this one-minute explainer 👇
TRY IT FOR FREEWe're not kidding. Ask any question—our AI will find all the relevant qualitative data and summarize it into actionable insights. Instantly identify top customer issues, validate product roadmaps, find ideas for campaigns, and prep for customer calls.
Feedback lives across many channels: from CRMs, to messaging platforms, to social media. Assembling it all to get the whole story is a job in itself. With Viable, the job is done. Your data’s all connected, with a super-smart AI to answer all your questions.
EXPLORE INTEGRATIONS
The powerful language model in our CX platform handles the hardest things about qualitative data—structuring it. It saves hours (if not days). Customer support teams can stop manually sorting and tagging tickets, reviews, and survey responses.
Find out what your customers like, want, feel, or do with text analysis. Everything from “how do people feel about baking?” to “what do people like about sourdough?” You could even ask questions that aren’t about baking.
Ask any question related to the user experience of your product and we'll get you the best answer in seconds, backed up by real user feedback. Spend more time understanding customers and building better products.
Customer Service, Marketing, and Product often have different ideas about customer needs. Definitive answers are an @ away, meaning you spend less time debating, and more time being customer centric.
