We help companies structure customer feedback

Our Mission

Viable helps make customer feedback actionable. By automating the process of structuring and labeling customer feedback, companies can ask any question in Viable and immediately get useful answers in human language.

Our Story

We started Viable to help companies measure their product market fit. We quickly realized that companies had all kinds of questions about their customers: what they like, dislike, find frustrating about a workflow...and much more. Viable strives to answer such questions in seconds with high accuracy.

Daniel Erickson


Jeffrey Erickson


Robin Mehta

Senior Software Engineer

Kevin Mitchell

Senior Software Engineer

Silvia Lacayo

Head of Marketing

Sebastian Barbera

NLP expert

Kateri Tyre

Software Engineer

Danny Varty

Head of Sales

Tamzin Blake

Senior Software Engineer

Our Investors

We couldn’t have done it without the support from these wonderful people.

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