We automate qualitative analysis of customer feedback

Our Mission

At Viable our mission is to help you better and more quickly understand what customers are telling you so can immediately find the most important things you should be working on.

Our Story

We started Viable to help companies measure their product market fit. We quickly realized that companies had all kinds of questions about their customers: what they like, dislike, find frustrating, and more.

In response, we built Viable to automatically aggregate, structure, and analyze your customer feedback so you can answer burning questions about customers in seconds with high accuracy.

Daniel Erickson


Jeffrey Erickson


Robin Mehta

Senior Software Engineer

Kevin Mitchell

Senior Software Engineer

Silvia Lacayo

Head of Marketing

Sebastian Barbera

NLP expert

Kateri Tyre

Software Engineer

Danny Varty

Head of Sales

Don Park


Our Investors

We couldn’t have done it without the support from these wonderful people.

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