SurveySparrow Zap for Viable

Creating a Zap that connects SurveySparrow to Viable


Setting up the Trigger


Setting up the Action

Creating a Zap that connects SurveySparrow to Viable

You can instantly analyze customer survey responses from SurveySparrow by sending open ended responses to Viable via Zapier.

To get started, Click Make a Zap in Zapier and follow the steps below.


Setting up the Trigger

  • Choose SurveySparrow as the trigger >> app event
  • Then choose New Submission as the trigger event

  • Click Continue and then sign into your SurveySparrow account
  • Under Set up trigger, select what you'd like to analyze. Click Continue.

  • Test your trigger


Setting up the Action

  • Select Viable as the Action app

  • Then select Ingest Datapoint as the action event

Under Set up action choose the fields you want to analyze. We recommend you set up a separate Zap for each free text question/response. (We do not recommend setting up a Zap for multiple choice or single choice questions.) Sending all questions via a single Zap will likely result in more generic answers in Viable.

  • For Text, choose the survey response free text field you want to analyze
  • For Created at, choose the timestamp or submission date/time field
  • For End user email, choose the email address field. If none, enter Anonymous.

  • Click Continue
  • Test the action

You should be ready to turn on the Zap.


Viable Team

Viable Team

Staff

Last Updated: 03/08/21

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